Return Policy

We guarantee a 30-day hassle-free return after you receive our pack. To apply for return and refund, please read through the content of this page carefully and be sure you understand our policies clearly before completing your purchase.

If for any reason you are not completely satisfied with your full price purchase, you need to return an item, or make an exchange for a different size, you're responsible for sending it back to us for a refund within 30 days of receiving your package. Please contact us before returning the item, at support@perfectein.com, or call us at (330) 679-8028. All sales (including discounts, clearance sales) are final sale, and are ineligible for return.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. To make sure your return can be referenced, please include in the email your order number, name, address, and items purchased. Our customer service representative will get back to you within 24 hours. Once we receive your returned pack, we will make the full reimbursement of what you paid for the product within five business days.

Manufacture Defects Warranty

All perfectein.com products come with a 60 day manufacturers defect warranty. We do not warranty normal wear and tear or damage to the product due to regular everyday use.

Please contact us if you have any concerns or questions about our warranty information at support@perfectein.com.

What IS Covered Under Manufacturers Defect Warranty:
• Seams not properly attached/sewn together
• Leaking at seams after first use
• Waterproof items not keeping water out after first use
• Missing parts
• Products not assembled correctly

What is NOT Covered Under Manufacturers Defect Warranty, Defined as “Normal Wear and Tear” Incurred by the User:
• Rips, tears or cuts in fabric, holes or punctures
• Lost items (after receipt)
• Items outgrown in a short period of time
• Worn down or thinning fabric
• Wrong product measurement interpretation (we provide detailed and correct product specifications in the product description page and customers should be responsible to understand what these measurements mean.)

Sales & Clearance Items – We do not accept returned items that for sale. ALL DISCOUNTED ITEMS AND SALES ARE FINAL. FINAL SALE: All clearance or discounted items are sold as is and cannot be returned after purchase. If you purchased a clearance or discounted item that is defective and would like a replacement, please contact us at support@perfectein.com, or call us at (330) 679-8028.